Fountain said the new addition is a permanent one. When we had to close the dining room, it only took us three days to do,” said Marina Café General Manager Catherine Fountain.Īnd once the drive-through opened, customers were almost immediately pulling up with their orders. “It is something we had talked about getting done. The kitchen remained opened but Marina Café didn’t have a drive-through. Marina Café in Jacksonville wasted no time making its own changes once the statewide stay-at-home order took effect and the waterfront restaurant, popular for its inside and outside dining, had to close the dining room. “We have to change as the mindset of people change.” “This is going to change the way we do business,” Miller said. Miller said they want to take care of as many customers as they can in the best way that they can and to do that they have to adjust to the times. General Manager Dave Miller said there have been immediate changes to adhere to the pandemic response, but customers will also notice permanent changes in the dining area as well, such as a more open dining room with tables spaced further apart and easier movement around others. Golden Corral is anticipating a new mindset among customers due to the coronavirus pandemic: some will want to return to dining in but with continued social distancing, while others may like the convenience of being able to drive-up to order or pick up meals without having to go into the dining room. Sewell said they are working to find innovative ways to do business in a new normal as they prepare to welcome back customers and move forward when restaurants reopen. “We think this will be a good opportunity for us,” Sewell said, adding the changes being adopted in Jacksonville and a Colorado store will serve as a pilot for all Golden Corral restaurants. The traditional buffet-style, dine-in restaurant has been providing a to-go menu and curbside ordering Friday through Sunday since the dining room had to close but it is not what its current business model was geared for, said owner Billy Sewell. To support local journalism, please consider subscribing to The Daily News at /subscribenow for as little as $1 per month. #GOPANEL CRACK FOR FREE#The changes they have had to make over the past month haven’t been by choice but as planning begins for “re-opening” North Carolina commerce, many businesses are looking for ways to turn the current challenges into new ways of offering their products and services in the future.Ī three-week renovation project is getting underway at Golden Corral in Jacksonville.Įditor’s note: This content is being provided for free as a public service to our readers during the coronavirus outbreak. Curbside orders, virtual classes, online-only purchases, and home delivery have become the norm for area businesses working to stay open during the stay-at-home order in place due to the coronavirus response.
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